Privacy policy

Data we process

Browsing: your language, market, bag and wishlist are stored in your browser. This information stays on your device, except when the bag is used to prepare a payment.

Newsletter: if you subscribe, we keep your email address, chosen language and subscription date.

Orders: PayPal processes your payment and delivery information. We receive the order reference, payment status and amount. We do not store any card details.

Support: the content of your messages and your email address when you contact us.

Security: our hosting provider may keep technical logs to keep the site available and secure.

Purposes and legal bases

Order fulfilment and delivery: performance of the contract.

Answering your requests: our legitimate interest in supporting you.

Newsletter: consent, which you can withdraw at any time.

Fraud prevention and security: legitimate interest.

Retention periods

• Bag, wishlist and preferences: until you delete them in your browser.
• Newsletter: until you unsubscribe.
• Order references: for as long as needed for tracking, warranties and accounting obligations.
• Messages: for as long as needed to handle your request.

Recipients

Your data is accessible to the Belord Fashion team and the providers needed to run the service: PayPal for payment, our hosting provider and, where applicable, the newsletter email provider.

We do not sell your data or use it for targeted advertising.

Your rights

You have the right to access, rectify, erase, restrict, object and port your data, and to withdraw your consent. Write to us at atelier@belord.fashion.

You may also lodge a complaint with the CNIL (France) or the data protection authority in your country.

Cookies and local storage

Details of the cookies and storage we use are set out in our cookie policy.

Changes

This policy may be updated. The last-updated date at the top of this page applies.